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Privacy Policy

This Privacy Policy will help you better understand how we collect, use, and share your personal information.

1. Information we collect

  • Automatically Collected Information: As you navigate through and interact with our platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: IP address, browser type, device type, and details of your visits to our platform.
  • User-Provided Information: When using Trusted Seats, you may provide us with personal data, such as your name, email address, phone number, or credit card details when you express interest in an event. Note that all purchase transactions are handled directly by our event partners; Trusted Seats doesn't store your payment information.

2. How we use your information

We use information collected about you, including personal data:

  • To facilitate the listing of tickets by our event partners.
  • To communicate with you about your interests.
  • To ensure the security of our platform.
  • To improve our platform's functionality.
  • To notify you about changes to our platform or any services we offer.

3. Disclosure of your information

We do not sell, trade, rent, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This excludes website hosting partners and other parties who assist us in operating our platform, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4. Security measures

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All transactions are processed through a gateway provider and are not stored or processed on our servers.

6. Your choices about your information

You may, at any time:

  • Review, change, or remove your personal information from our platform.
  • Opt-out of receiving communications from us.

To exercise these rights, please contact us via the contact details provided below.

7. Changes to our privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. Changes to the privacy policy are effective when they are posted on this page.

8. Contact information

For any questions regarding this privacy policy, you may contact us using the information below:

Trusted Seats
Bernadottelaan 13, 3527GA, Utrecht

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